Opening Hours Tuesday to Saturday 11am to 5pm, Closed for lunch 12.30-1.15pm

This website (the “website”) is the website of Oxana Lifestyle, a sole trader at 47 Turnham Green Terrace, Chiswick, London, W4 1RP, VAT number 926985175.

By accessing or using our website, and/or purchasing products from Oxana Lifestyle, you are agreeing to abide by the terms and conditions below.

Wherever you are asked to provide information in connection with a Purchase on the Website, you agree to provide true, accurate, current and complete details.

Terms and Conditions relating to Sale of Products

We are required to give you the following information:

  • A description of the main characteristics of the Products
  • The price of the Products (including delivery and packaging charges) and arrangements for payment are as described in these Terms.
  • The arrangements for delivery of Products are as shown below.
  • You have a right of cancellation as set out in these Terms

All descriptions and images of Products provided on this Website or otherwise communicated to you are for guidance only and intended merely to present a general idea of the Products. Although we have made every effort to display the colours accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the Products.

In preparing this Website, we have endeavoured to offer current, correct and clear information. However, we cannot guarantee that the information will be accurate, complete or current at all times and accept no liability for any reliance placed by any person on the information.

You agree that you use the Website entirely at your own risk.

Orders

Your order shall constitute an offer to us to purchase the Product/s specified in the order. At the same time you will authorise us to recover, through your debit or credit card, payments due to us. We will then confirm acceptance of an order by email and will notify you when a Product is ready for dispatch.

We reserve the right to at our discretion to decline to accept any order and/or to supply Products. This might be because the Product is out of stock, because we have identified an error in the price or description of the Product or because we are unable to meet a delivery deadline. If we are unable to accept your order, we will inform you of this and will not charge you for the Product, or, if you have already paid for the Product(s), we shall refund the payment.

If you have any difficulty completing an order please telephone 020 8995 0502.

Note: We do not sell Products for purchase online by children. If you are under 18, you may use this Website only with the involvement of a parent or guardian.

Stock Availability

We will do our best to ensure that our website is up to date. In the rare occasion that an item that you wish to purchase online is out of stock we will contact you via email or telephone. In the event that we cannot contact you, we will not supply a substitute product without your express authority. If you wish to confirm Product details or availability before purchasing, or have any queries regarding sizes, please call us and we will be more than happy to assist you.

Price

The price(s) of the Product(s) shall be as quoted on the Website, except in the case of obvious error. All prices on the Website are inclusive of United Kingdom VAT and packing and exclusive of postage/delivery. A summary of delivery charges and other relevant information can be found at our delivery and shipping information page.

Prices of products are given in Pounds Sterling and payment for orders will be taken in Pounds Sterling.

It is possible, despite our best efforts, some of the Products displayed online may be incorrectly priced. We will check prices before accepting your order.

Payment

The credit cards we accept are as follows:

  • Visa (including Delta and Electron)
  • Mastercard (including Maestro and JCB)
  • Switch (including Switch Solo)???
  • American Express??

Payment for Products will be taken before the item is dispatched. We will not charge your credit card until we dispatch the Products to you.

Your Statutory Rights

Nothing in these Terms shall affect your statutory rights.